Service Claim Review. Has anyone been able to file a claim against Melrose jewelers?? Location Salt Lake City, Utah. Have been unable to contact the company. Since then I have sent them e-mail and tried calling the number posted on their website without success. I was told by the company that the only way I could pay was by wire transfer directly into their account even though I wanted to pay by credit card. I have tried repeatedly to get in touch with the company.
PissedConsumer Jan 20, Two lessons to be learned: 1 Google these companies before sending them money. Purchasing by credit card gives you a lot of protection. Reply 0 0. Location Freeport, Freeport. Leianna Ile Nov 05, Rolex Submariner. Melrose supplied me with a Rolex Submariner which they stated and guaranteed was completely original in every respect.
The amount of part exchange originally offered was reduced accordingly. When I tried to contact Sunny from Melrose, not surprisingly, he did not answer. I have also this morning tried to access their website but with no success. I hope they have gone out of business. Comment Helpful 0 Not helpful 2.
Tryone Lzi Mar 08, I spent 10k on a rolex from them a year later took it to be cleaned to find out not only was the rolex components over 20 years old but my 18k gold braclet was nickel not an ounce of gold. When I called them they said they buy them from people and it must have slipped through their testing. They wanted me to send mine back but why would I trust them. They put me through the ringer of getting it tested and sending them results gues they thought I would give up.
I was going to report them and they agreed to send me a new braclet. I had it tested electronically and it was They are by far the biggest scam artists I ever dealt with. My 2 watch stops regularly but what can I expect from a 20 something year old watch.
My lesson learned when ita too good to be true it usually is. And don't trust the scratch test they have ways of making it pass even if its not gold. Comment Helpful 3 Not helpful 8. PissedConsumer Aug 25, You can buy alloy from Stuller. It is no surprise with Just put more alloy and less gold Andrea Mar 08, View more comments 1.
Class Action Lawsuit. Same thing happened to me--they sold me a fake watch, which I got appraised. The appraisers verified that it was fake. I told Melrose to verify that it was all real. They never said it was. This is all bs from crooks. Now they're getting sued by Rolex for this, but only for trademark infringement. This doesn't help consumers. I'm a lawyer in California where they're located, and I want to file a class action lawsuit against them for their mass fraud.
Get some money back from these crooks. Comment Helpful 8 Not helpful 0. PissedConsumer Jul 04, How can I contact you. They sold me a fake Rolex in PissedConsumer Jan 22, PissedConsumer May 04, PissedConsumer Aug 19, I tried to locate them and they disappear. I will be more than happy to be part of the class actions against those bandits.
PissedConsumer Jan 13, I hope its not too late?? PissedConsumer Aug 15, I just won one lawsuit against them. You can go to the Los Angeles Superior Court website. I wonder exactly how your appraiser did the appraisal? I laughed at that. View more comments 6. Location Santa Ana, California. PissedConsumer of Ballyfermot, Ireland Feb 05, Ripped Off. I purchased a Rolex Datejust watch for my wife fron Melrose Jewellers online. Besides offering the Rolex brand, the company also sells Breitling, Cartier, Tag Heuer and Omega along with custom diamond jewelry.
He said the company "will be vehemently defending the lawsuit and our right to resell used authentic goods. In court papers filed July 25, Rolex charged that Melrose. Additionally, Rolex alleged that Melrose. Rolex is seeking an injunction, ordering Melrose. Furthermore, Rolex seeks to prevent action that would likely to cause consumer confusion, deception or mistake, or injury to its business reputation or dilute its trademarks; prevent false description or representation including words or other symbols tending to falsely describe or represent unauthorized goods as being those of Rolex; any end the use of the Rolex trademarks online in any form, from meta tags and keyword buys to images and domains.
Net RapNet. This is the best place to buy Genuine Rolex watches and they have them at affordable prices. My dad is very happy he just keep blowing kisses at my mom. I am saving my money because I would like to own a Rolex too. Obviously, the quality of Rolex watches have spoken for themselves for quite a long time. Since I was a boy I have imagined what it would be like to buy my first Rolex, though admittedly I didn't imagine it would be online! However, after shopping around in physical shops and being disappointed with the price and limited options available, I figured I would check out what the web had to offer.
I was immediately struck by the amazing selection available at Melrose Jewelers site, but of course a Rolex is a very large purchase and I needed more than just variety.
I got in contact with their customer service representatives, and honestly couldn't believe the knowledge and know-how they had, helping to guide me to the Rolex that adorns my wrist as we speak. The value is great, the service was great, and, of course, the watch is great. Should I ever be in need of support as well, they offer a comprehensive two-year warranty, something that even my local jeweler didn't.
If you're in the market for a Rolex or other high-end watch, do yourself a favor and check out Melrose. I have never had a more enjoyable experience while buying a watch. I have always wanted to buy my husband a Rolex watch but knew I would have to buy one second hand. I had doubts about using classifieds or going to seedy pawn shops and then I found Melrose. They have a stunning selection! All of their items are appraised and come with a life time authenticity guarantee so you can rest assured that you are getting the real thing.
Their prices can not be beat and they even offer exchanges with in 30 days. Also unlike most other web stores they even offer a full two year warranty on your purchase! Their customer service was top notch.
I called with a question and the person I spoke to was so helpful and knowledgeable, I really felt that she helped me make the best purchase for what I was looking for. They then shipped my watch out with overnight delivery, for free! If you are looking for a place to buy stunning, pre-owned Rolex's with no hassle or worry then check out Melrose. Melrose offers a large selection of fine jewelry and watches at great prices.
I believe they are known more for their Rolex selection, but I recently purchased an engagement set for my five year anniversary. I was amazed with the quality of both the band and the diamonds. It is rarity to find such an amazing online jeweler. The customer service was very helpful in making my selection and in answering all of my questions. The website itself is also packed with information on each product. I received my order quickly.
Melrose's free overnight FedEx shipping helped us rationalize ordering online versus in the store. They also offer an exchange policy, so I felt confident that if I was making the wrong choice in rings I would be able to make an exchange. I love Melrose, and I plan to use them in the near future to purchase a watch for my husband on our anniversary. Melrose Jewelers is the absolute jewelery store in the world.
I always thought that getting a Rolex would have to be a big life altering purchase. With Melrose Jewelers, that is not the case.
I bought my husband a Rolex last week as a special surprise present. I was speechless when my husband's Rolex arrived the very next morning. He was completely stunned when he opened the box and saw a Rolex.
He could not believe what I was able to buy for him. I would never tell him that it is indeed a used Rolex because he swears that it is brand new.
The Rolex arrived it impeccable condition. Melrose Jewelers is truly a great store when it comes to luxury watches! When I wanted to buy a Rolex, I wasn't sure where to start. Melrose Jewelers made it easy. They provide a wide selection of quality watches to choose from, which makes it easy to choose a watch for any style or price range.
I was able to find what I wanted in just a few clicks! I loved that you could order products at any day of the week, and any hour of the day! Also, the shipping is decent, and everything was taken care of in a timely manner. Melrose Jewelers definitely offers honest and quality service for customers.
I would certainly buy from them again! My father in law recently retired and left me the family business. I wanted to get him something special, and I knew as soon as I saw the Presidential Rolex we got him that he would love it.
Gerard B. Star C. Akshay S. John K. Rob W. Robert h. SMI L. Jen R. Mirza B. Terry Z. You are viewing page 1 of 2. Choose the number of stars by rolling over them and then click. Sign In Email Password Forgot your password? Trouble Logging In? Remember Me. General Merchandise. QCB Jewelers. South Bay Gold. Hot Deals. Contact Information. Krishan Agarwal. Suite West Hollywood , CA Super cool! I just bought my wife a new Rolex. I bought it from Melrose Jewelers online.
It got here so quick. I have waited for a long time to buy a Rolex. Thanks to Melrose Jewelers I can finally afford one. Their prices are fantastic. My wife loves her wat Read More ». The Perfect Place I love everything about Melrose Jewelers. There is truly no better jewelry place. I bought my fiance a two tone Rolex as a Christmas present. It was one of the greatest purchases that I have ever made.
I save a great deal of money on this purchase
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